Terms & Conditions

This site (https://www.topazdetailingbh.com/) is operated by Al Haddad Motors. Access to this site is subject to the terms and conditions of use outlined below.

WEBSITE TERMS

Please read these Terms and any other terms of use posted on the Website as together they form our Website Terms governing your use of our Website and Website services. We may change these Website Terms from time to time without notice to you by posting the updated Website Terms on the Website, so please be sure to check regularly for updates.

When you place an Order through our Website, you are deemed to have consented to the latest version of the Website Terms then posted on our Website. If a change in law means that we have to change our Website Terms after you have placed an Order but before it has been fulfilled, we are obliged to apply that change to your Order. In all other cases, the version posted at the time your Order was placed will apply.

If you do not agree to be bound by the Website Terms, we advise you not to proceed with our website and contact us for more information.

ELIGIBILITY

We aim to make the Website and its associated services available to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully: (i) make payment through one of our accepted payment types; (ii) agree to these Terms; and (ii) enter into binding Order/s with us.

The Website is for your personal use only and commercial usage is not permitted. We reserve the right to decline Orders where we suspect commercial usage.

PRIVACY & COOKIE POLICY

Please refer to our Privacy & Cookie Policy for details on how we deal with your data.

ORDERS

When you place an Order with us, then subject to your rights to cancel or return the vehicle, you commit to buy the item described in that Order, at the price indicated including taxes and duties where applicable.

Orders are subject to our acceptance, which we may withhold in our sole discretion including for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and/or stock availability. Items ordered by you are only reserved until your Order has been finalized in accordance with these Terms.

The Website may contain or provide information regarding the availability of vehicles. This information can be used to estimate the likelihood that an item will be available immediately upon Order placement. Unfortunately, we cannot guarantee that a vehicle stated to be available will be available right away, as inventory can change significantly throughout the day.

In rare cases, a vehicle may be available when you place an Order but sold out by the time we process the Order. Should this happen, we will notify you.

Receipt of your Order will be acknowledged by email. However, the Order is only confirmed when you receive notification from our team on the availability of that vehicle. No party other than us has the authority to confirm acceptance of the Order.

A minimum deposit of BHD 500 is required for any reservation valid for 7 days to arrange for bank finance or full payment. Any extension of the reservation will be at the discretion of Al Haddad Motors.

Once you have placed your Order and received a confirmation by us, you are required to submit the required documents within 7 working days from placing the Order and confirm details of the vehicle reserved on the Website. A list of the required documents will be sent to you by email.

Once your car is ready for collection, we will invite you to come collect your vehicle, and finalize the sale with one of our sales consultants at a location to be agreed between us. We will try our best to accommodate your choice for the location of the appointment; however, the location and date of your appointment will depend on the availability of the vehicle you purchased in our inventory. Please note that it can take between three and five days between the date on which the Order is placed and the date of your appointment to collect the vehicle.

Any description given or applied to the vehicle is given by way of identification especially for exterior and interior colours and textures of the materials used. For the avoidance of doubt, you hereby affirm that you do not in any way rely only on any description but will clarify the same with the sales consultant when entering into the purchase.

The sale will only be final after you have signed all the required documents for the transfer, insurance and registration of the vehicle to your name. Our sales consultants will be assisting you with this during your collection appointment.

PRICES

Prices on the Website are displayed in BHD and include taxes and may be subject to additional duties and charges.

Where you purchase using a payment card denominated in a different currency to BHD, the payment will be subject to the currency exchange rate applied by your card issuer at the time your payment is completed.

All vehicle or products displayed on the Website, constitute an "invitation to offer". You agree to pay the full amount payable for the vehicle or products as indicated during the Order process, including any charges incurred with that Order.

Although we make every effort to ensure prices displayed on our Website and in our communications are correct, errors may occur.

If an error occurs after you have placed your Order whether it was processed or not, we have the right at our sole discretion to refuse or cancel any Orders placed for that vehicle.

PAYMENT

We currently accept the following payment types for deposits paid on our Website: Visa, Mastercard and JCB. Payment will be taken at the time you place your Order. By entering payment details onto our Website, you warrant that you are duly authorized to pay using those details. We reserve the right to decline orders without liability to you where we believe payments are not authorised, the payment method is not valid or where we do not think you are authorised to use or utilise the relevant payment type. For any assistance or queries on your online payments, kindly get in touch by calling 1778 5454.

DISCOUNT SCHEMES

Discount schemes are currently not available for Orders placed through the Website and we would ask you to contact our sales team directly.

DELIVERY PROCESS

Title and risk to the vehicle(s) in your Order will pass to you upon execution of purchase agreement and all the documents required for the transfer, insurance and registration of the vehicle(s) to your name.

Unless otherwise agreed in writing, collection of the vehicle shall take place at the Al Haddad Motors facility location and on the date specified by your sales consultant.

If we are unable to deliver the vehicle due to delays caused by you beyond 3 working days, then we have the right to place the vehicle in storage until such times as delivery may be affected and you will be liable for any expense associated with such storage equal to BHD 5 per day until such time the delivery takes place.

During the vehicle preparation process, it may come to notice that during the transit, some minor imperfections may need to be polished or restored to the original condition without any impact on the quality, warranty or detriment to the vehicle. The vehicle(s) or products are sold and delivered subject to Al Haddad Motors conditions of sale.

CANCELLATION

I declare that I will honor the above terms and conditions in full and agree to pay the balance amount. I am aware that any deposit / booking amount I have paid in advance will not be refunded in the event of my cancellation of this order.